Privacy policy
Last updated: September 19, 2026
DoseBuilt LLC (“DoseBuilt,” “we,” “us,” or “our”) operates dosebuilt.co and related DoseBuilt services. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you browse our website, join our launch list, use a customer account, contact us, or purchase from us when ordering is available.
DoseBuilt is currently preparing for launch. References to orders, payments, shipping, returns, and subscriptions apply when those services are available and you use them.
1. Personal information we collect
The information we collect depends on how you interact with us and may include:
- Contact information: your name, email address, phone number, and billing or shipping address.
- Launch-list information: your email address, selected flavor or product interests, signup source, and communication preferences.
- Account information: account identifiers, profile details, preferences, and information used to authenticate or manage your account.
- Shopping and transaction information: products viewed or added to your cart, purchases, payment status, order history, delivery details, returns, and subscription preferences.
- Communications: information you provide when contacting us, requesting support, or submitting feedback.
- Device and usage information: IP address, browser and device information, identifiers, approximate location derived from your IP address, pages viewed, referral information, and interactions with our website or communications.
- Preferences and inferences: interests or preferences reasonably inferred from your interactions with our products and services.
Payment details are processed by Shopify and payment-service providers. We may receive transaction details and limited payment information needed to administer your order.
2. How we collect information
We collect information directly from you, automatically through cookies and similar technologies, and from service providers or partners involved in operating our services.
For example, you provide information when you join the launch list or contact us. Technical information may be collected when you browse the website, and order or delivery updates may come from payment providers or shipping carriers when ordering is available.
3. How we use information
We use personal information to:
- Operate, maintain, secure, and improve our website and services.
- Manage launch-list signups and send the updates you request.
- Create and administer customer accounts.
- Process payments, fulfill orders, provide tracking, and manage returns or subscriptions when available.
- Respond to questions and provide customer support.
- Understand website activity, product interest, and the effectiveness of our communications.
- Send marketing communications and support advertising, subject to your choices and applicable law.
- Detect and prevent fraud, spam, unauthorized access, and other misuse.
- Comply with legal obligations, maintain appropriate records, resolve disputes, and enforce our policies.
Where applicable law requires a legal basis, we rely on consent, performance of a contract, compliance with legal obligations, or legitimate interests such as operating and protecting our business, as appropriate.
4. How we disclose information
We may disclose personal information to:
- Service providers: Shopify and providers supporting hosting, customer accounts, payments, email delivery, analytics, customer support, recordkeeping, and shipping.
- Marketing and advertising partners: providers helping deliver or measure marketing and advertising, subject to applicable consent requirements and privacy choices.
- Parties you authorize: when you request or consent to a particular disclosure or use a third-party integration.
- Professional advisers and authorities: where reasonably necessary for legal advice, compliance, valid legal requests, fraud prevention, or protecting rights and safety.
- Parties to a business transaction: in connection with a proposed or completed merger, acquisition, financing, restructuring, or transfer of business assets, subject to appropriate protections.
Certain advertising-related disclosures can qualify as “sale,” “sharing,” or “targeted advertising” under applicable privacy laws, even without a monetary payment. See the privacy choices below.
5. Shopify and other platforms
Our store is powered by Shopify. Shopify processes information to support the store and, for certain services, processes information for its own purposes.
Where Shopify enhanced or advertising features are used, Shopify may combine information about your interactions with DoseBuilt with information from other merchants or Shopify services to provide, improve, or personalize its services and advertising.
Learn more in the Shopify Consumer Privacy Policy. You can manage applicable choices concerning Shopify’s own processing through the Shopify Privacy Portal.
Other services you choose to use, including payment services and social platforms, may process information under their own privacy policies.
6. Cookies and privacy controls
We and our service providers use cookies and similar technologies to support website functionality, remember preferences, maintain security, understand usage, and, where enabled, support marketing or advertising.
You can manage cookies through your browser and through privacy controls offered on our website. Blocking certain cookies may affect website functionality. Where required by law, consent is obtained before using nonessential technologies.
Depending on your location and applicable law, you can opt out of certain advertising-related uses through our Your Privacy Choices page.
Where required by applicable law, a recognized Global Privacy Control signal is treated as an opt-out request for the browser or device sending it. If the signal can be associated with your Shopify account, Shopify may apply the preference to that account. Other “Do Not Track” signals are not treated as opt-out requests.
7. Email preferences
When you join our launch list, we use your email address and any product preferences you provide to send DoseBuilt launch announcements and related updates.
You can unsubscribe from promotional emails using the unsubscribe link in the message or by contacting support@dosebuilt.co. Unsubscribing from marketing does not prevent necessary messages about an order, account, security issue, or support request.
8. Retention and security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, complying with legal obligations, preventing fraud, resolving disputes, and honoring privacy preferences.
Retention depends on the type of information, your relationship with us, and applicable requirements. For example, we may retain limited information to remember an unsubscribe request.
We use reasonable safeguards intended to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure. Please do not send passwords or full payment-card details through ordinary email or contact forms.
9. Your privacy rights
Depending on where you live and which laws apply, you may have rights to:
- Access or receive information about the personal information we hold about you.
- Correct inaccurate information.
- Request deletion or a portable copy of your information.
- Opt out of sale, sharing, or targeted advertising.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Appeal a decision concerning your privacy request.
To make a request, email support@dosebuilt.co. Advertising-related opt-out controls are also available on our Your Privacy Choices page, where applicable.
We may need to verify your identity or an authorized agent’s authority before fulfilling certain requests. Rights are subject to applicable conditions and exceptions. We will respond within the time required by applicable law and will not unlawfully discriminate against you for exercising your rights.
If you disagree with our response, you may contact us to request a review or appeal where available. You may also complain to the appropriate privacy regulator.
10. Children
Our products and services are intended for adults age 18 and older. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, contact support@dosebuilt.co so we can investigate and take appropriate action, including deletion where required. We do not knowingly sell or share personal information about individuals under 16 for targeted advertising.
11. International processing
DoseBuilt is based in the United States. Shopify and other service providers may process or store information in other countries, where privacy laws may differ from those in your location.
Where applicable law requires safeguards for international transfers, we rely on appropriate transfer mechanisms, such as an applicable adequacy decision or recognized contractual protections.
12. Third-party links and policy updates
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. Information you post publicly on social platforms may be visible to others.
We may update this Privacy Policy to reflect changes to our practices, services, or legal requirements. We will post the revised version here, update the date above, and provide additional notice or obtain consent when required by law.
13. Contact us
For questions about this policy or to exercise applicable privacy rights:
DoseBuilt LLC
Email: support@dosebuilt.co
8735 Dunwoody Place #10328
Atlanta, GA 30350
United States
This is our business mailing address. Please contact us for authorization and instructions before sending any product return.