Cancellation policy

Last updated: September 19, 2026

This policy explains subscription purchases and cancellations for DoseBuilt LLC (“DoseBuilt,” “we,” “us,” or “our”). It applies alongside our Terms of Service, Shipping Policy, and Return and Refund Policy.

1. Prelaunch status and purchase options

DoseBuilt is preparing for launch, and subscriptions are not currently offered. The subscription terms below apply when subscriptions become available and you choose that purchase option.

Joining our launch list is not an order or a subscription purchase. It does not reserve inventory, authorize a charge, or enroll you in recurring billing. A one-time purchase does not enroll you in a subscription.

2. Automatic renewal and billing

When you select a subscription and complete checkout, you authorize recurring charges to your selected payment method for the product price, billing frequency, and delivery frequency disclosed before purchase, plus applicable taxes and shipping charges.

Your subscription automatically renews until you cancel it. There is no cancellation fee. Subscriptions have no minimum commitment unless a minimum commitment is clearly disclosed before purchase.

3. Pricing and changes to subscription terms

The subscription price, discount, billing frequency, delivery frequency, and any minimum commitment are shown before purchase.

If we change your subscription price or other material terms, we will provide advance notice and explain how to cancel before the change takes effect. We will obtain your consent where required by applicable law.

4. Canceling a subscription

You can cancel your subscription through the subscription management section of your DoseBuilt customer account. You can also request cancellation by emailing support@dosebuilt.co from the email address associated with your subscription.

To prevent the next recurring charge, complete your cancellation before the next scheduled billing date. If requesting help by email, contact us before that date so we can assist you.

Canceling a subscription stops future renewals. It does not automatically cancel or refund an order for which a charge has already been processed. If you need help with a recently processed order, contact support@dosebuilt.co promptly. Order cancellations, returns, and refunds are handled under our Return and Refund Policy and applicable law.

5. Skipping, pausing, and making changes

When available, you can skip an order, pause or resume a subscription, or make other subscription changes through your customer account.

Complete changes before the next scheduled billing date. Changes made after a charge has been processed generally apply to a later order and do not automatically cancel or change the order already created.

6. Payment, shipping, and inventory issues

Keep your payment method, email address, and shipping information current. Shipping availability and charges are governed by our Shipping Policy and the terms shown before purchase.

If a payment fails or a product is temporarily unavailable, we may retry the payment, delay the order, pause the subscription, or cancel the subscription. We will notify you as appropriate and as required by applicable law.

7. Contact us

For help with a subscription or cancellation, email support@dosebuilt.co.

DoseBuilt LLC
8735 Dunwoody Place #10328
Atlanta, GA 30350
United States

This is our business mailing address, not an authorized return address. Contact us for approval and instructions before sending a product return.